Ageism can involve assumptions about, or preferential or discriminatory treatment of, someone based solely on their age. Although the word can apply to people of all ages, the negative stereotypes of aging speak to a sense of deterioration or impairment and, though not based in truth, often become part of our sub- or unconscious and accepted as fact. This kind of dismissiveness of anyone is unfortunate for everyone.

Some ageist attitudes include “jokes” or comments mocking those “over the hill” or asserting it’s impossible to find love or have an active sex life over 40. Or the phrase “You can’t teach an old dog new tricks,” despite there being centenarians who are learning computers or taking up a new language. Has a doctor ever brushed off your query about a medical issue with the attitude that it’s just part of growing older and, “well, you aren’t 20 anymore…”? Or told you, as a 40+ woman, that you should have a hysterectomy to remedy a problem without asking if you wanted any more (or any) children? Do you know anyone over 40 who was passed over for a job or promotion despite being the most qualified candidate? Certainly, some people will be more capable than others. But this is true no matter what a person’s age. If you take 20, or 100,000 people, whether they are 18 or 90, or any other age, each is an individual and will have unique needs and challenges which should be considered accordingly.

Though ageism happens on many levels, all too often when we hear about such discrimination it regards the workplace. Age-based professional bias still happens – a lot — despite the fact that there are federal and state laws meant to prohibit such discrimination. In 2014 alone, there were over 20,000 charges filed under The Age Discrimination in Employment Act (ADEA, eeoc.gov/eeoc/statistics/enforcement/adea.cfm). The ADEA is a federal law created in 1967. It protects individuals ages 40 and older, making it unlawful, for example, for an employer “to fail or refuse to hire or to discharge any individual or otherwise discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual’s age.” (www.eeoc.gov/laws/statutes/adea.cfm; More workplace fairness information can be found on sites like www.workplacefairness.org).

In a Forbes.com article, “The Ugly Truth About Age Discrimination,”  Liz Ryan discusses how being older and having more experiential wisdom can work in your favor. She provides this tip regarding job interview preparation; “Here’s the flip side of the age-discrimination challenge: if you know what business pain you solve and can talk to hiring managers about that pain, they can’t afford to care how old you are.” Ryan further explains that “Job-seekers who use their interview air time to ask questions about the processes, the obstacles in a hiring manager’s way and the thorny problems they’ve seen before in similar situations vault themselves to a higher level of conversation than the ones who don’t.”

For those of you who know you have much to contribute, yet no longer want to work for another boss, the statistics are in your favor. In fact, as I talk about in my #1 Amazon best seller book, The Ageless Way, the 40+ market is perfect for a new encore entrepreneurial start-up, the opportunity to change ageism into Age-Friendly while making a profit. Rather than staying in repressive, stultifying positions with a silver ceiling looming, more and more workers (particularly women who have endured long-standing conflated ageism AND sexism) are standing in their own shoes and starting their own businesses, often as solopreneurs.

Regardless of where we are in our professional lives and whether we work for someone else, are our own boss, or do not currently work, we can all play a role in pushing the edge of the envelope. We can all work toward exposing and eradicating embedded fundamental ageism and make positive change happen by turning the aging paradigm inside out.

Those of you familiar with my work will recognize my clarion call to unite and create a new story of our AGE. Your story about who you are in the world can determine your choices and whether your journey will lead to action or inaction, stagnancy or movement toward greater fulfillment. And there’s no need to agonize over what that means or make the simple more difficult. If you trust in life’s dynamic process, it will all continue to unfold as you age, and learn, and keep refining that story.

As Julie Andrews sang in The Sound of Music, “Let’s start at the very beginning — A very good place to start…” Words will always be at the root of your story, whether right now or in the future. Starting today, pay close attention to the words you use to describe yourself and others, consciously changing them, if needed. For example, whether thinking about shifting something in your professional or personal life, just replace the cultural stereotype of “It’s too late for you. You’re not credible unless you are young and beguiling!” by confirming your personal awareness that “My experience, my talents and intelligence, and my unique perspective, make the timing perfect for me to act now. I know how to focus on what really matters. All great visionaries have wrinkles.” Hopefully, though this will be only the first step of many, taking it will ensure that the next step will be that much easier.

What ageism have you experienced or witnessed in life? Was it ignored or addressed? Please share your stories in the comments below.

For decades, I have spoken at length about, and coached clients regarding, the need for marketing products and services to serve the fast-expanding over-40 demographic. I even devote a chapter to the subject of over-40 business wisdom in my upcoming book, The Ageless Way. Here are just a few *sneak peek* excerpts below.

Everyone from solopreneurs to large corporations needs to recognize that this market is essential to staying in business in the future, or even in the present. Especially important is that Ageless Women themselves are in a unique position to serve this market just as they are in this market to be served. In other words, Gray is the New Green!

 As pioneering David Wolfe observed, “I believe companies are largely ignoring the largest and richest customer group in history for three reasons. First, stereotypical beliefs about older customers paint them as resistant to change, so why bother. Second, there is widespread uneasiness about how to market to older customers, so let’s spare ourselves the pain of failure. Third, people under 40, who are not in the same mental space as members of the new adult marketplace majority, dominate marketing processes. They relate most comfortably to customers of their own ages or younger.”

 Yet, the economy, business, and the workplace are all undergoing glacial change from the status quo, despite a combination of massive upheavals and a constant media focus on the aging Boomer population. Throughout history, chaos and major shifts have always been accompanied by renewed attempts to hold on for dear life to the (false) security of How Things Have Always Been Done. There is an ongoing conflict between the stories of our past and the stories of our future, and the battlefield between them is inevitably our present story…

 My message continues to be “Here’s how to stay in sync with the generation that keeps you in business.” I present to professional and corporate marketers, strategists and entrepreneurs (experienced and newbies) across many sectors. I attempt to wake up those who have the most to gain or lose in market share and reach if they close their eyes to the forty-plus market potential. While sharing my perspective on the truth about their future if they stay youth-focused, I cajole them by quoting popular lyrics like Fleetwood Mac’s “Yesterday’s Gone…Don’t Stop Thinking About Tomorrow.” I warn them that they best get on board fast because their ability to monetize going forward will be based on their willingness to serve this enormous force field of new Boomer demand in the workplace, the United States marketplace, and around the globe.

 No matter your industry or field, those who recognize the new rules of the game will reap the benefits and gobble up market share. For starters the new rules are customer-centric, not product-centered, as has been the case for eons. At least until Millennials turn forty, youth no longer rules! But “Prime Time Women” do!

 Let’s get back to the here and now stats that should blow your socks off! Based on a briefing paper prepared by Oxford Economics for AARP it is estimated that “…a 106 million-plus market is expected to grow by over 30% in the next 20 years.” If you snooze, you lose. Any entrepreneur or service professional that ignores the enormous power of the Big Gray already on our threshold might as well kiss their business goodbye. To anyone not paying attention I must ask, are sure you want to leave money on the table by ignoring this forty-plus market?

 If you are not already serving or planning to serve the forty-plus market, you are not only missing out financially—you are missing out on the chance to align what matters with an audience that is consciously choosing companies that are making a difference as well as a profit.

 The aftermath of the Great Recession can seem like the worst possible time to focus your business on your values, but the opposite is true. Boomers are an indication of how your clients are changing. Living your values and focusing on what matters in your business is not only what you need, it’s what the world needs—and it’s what the world is willing to pay for.

 Businesses that want to tap into this trend must shift their focus from value to values, from the bottom-line to the Triple Bottom Line: People, Planet, Profits…

A finding in a Nielsen study projects that by 2017 Baby Boomers will control seventy percent of the country’s disposable income. Whether or not you like Madonna’s style… or that of the millions of other active, engaged, energetic, successful performers over 50 (for starters: Michael Jordan, The Rolling Stones, The Beatles, Bruce Springsteen, Helen Mirren, Meryl Streep, George Clooney, Betty White, Denzel Washington, Hilary Clinton, Mitt Romney, Barack and Michelle Obama, Oprah, Nascar Driver Morgan Shepherd, or Yoga Teacher Tao Porchon-Lynch, 96…), there is no doubt that the new emerging story will be written by those marketers and product makers who recognize that it is worthwhile to get beyond the rampant malevolent ageism and misogyny in corporate marketing and product development decision-making.

What ways do you think the over-40 demographic can be best served by businesses? Have you seen examples of marketers already reaching out to this age group and doing it well? Please share your thoughts in the comments below.

Image Credit: Dollar Photo Club

With more people living longer, active lives, we are at a historical crossroads in which the demographics of business environments are shifting. It’s time to drop the narrative that persists about Boomers vs. Millennials battling over jobs, being on different planes or coming from opposing perspectives. It’s time to undergo the complex transformations necessary to modify our connections, attitudes, and work environments to create, as in our best relationships, “great chemistry.”

No transformation is inevitable, however. It is up to all of us, together, to shape the changing workplace for a future which will benefit workers of all ages (hence society as a whole), one, as I discuss in my soon-to-be-published book, The Ageless Way, that is focused on the Triple Bottom Line of people, planet, and profits.

I see signs of this trend toward intergenerational cooperation developing, such as in the egalitarian digital future laid out in Dan Abelow’s book Imagine a New Future: Creating Greatness for All. Despite such progress, however, we need to keep moving forward with unity of intent and purpose, since life and society “can change on a dime.”

I believe multigenerational age-friendly trends are worth developing and will result when we all work together based on common interests and visions for the future. A future that has a place for all of us is one with more genuine connections and fewer artificial barriers, such as those based on age, gender, race, and class stereotypes.

For starters, we can:

~ engage in collaborative multigenerational conversations, hands-on discussions about best practices, (mis)perceptions, inclusive decision-making that supports all ages;

~ explore alternative scenarios and solutions together based on the probable and preferred future, not the past;

~ look at intergenerational partnerships, such as job sharing/mentorship arrangements (which enable two people to be employed instead of one, combine training costs and salary, stretch a company’s dollar and quicken the pace at which younger employees can gain the skills, knowledge, and some experience they need to be more valuable to that company and the marketplace);

~ cultivate environments in which diversity and work-life balance are key (Whether we want that balance because we’re starting a family or because we want time to visit our established families, the outcome is logistically the same. Work locations and hours must be increasingly flexible for everyone, without penalty);

~ encourage people over 60 (and in fact those 40+) to remain employed by starting their own businesses – as encore entrepreneurs (These could be less complex solopreneur home offices or larger operations that would not only remove the competition for the same job between two generations, but would also generate employment, services, and products relevant for healthful, fulfilling lives).

The world in which we are living and working longer demands a new business model to serve consumers, our culture, and our workplace environments. By working together, we can solve, or at least ameliorate, multiple societal problems simultaneously through the specific social missions of companies serving multiple generations. No doubt the formation of more startups focusing on the Triple Bottom Line will have a significant positive effect on the job market, offering a way for all generations to make a living and a difference, and to secure their future and that of the world for generations to come.

Again, it’s the chemistry that matters. Together, we are stronger and can share our skills, knowledge, and creativity to discover more than “just” a new molecule. We can discover — we can create — new worlds. Together, we can engage in interactions that generate reactions which change the story around aging so that we model the new Ageless Way across generations.

In what ways is your company, or another business you are familiar with, already mastering the art of intergenerational collaboration? How are you doing this in your own life?

(Image credit: test-tubes-color-fluid.jpg by r.nial.bradshaw, Flickr.com)